: a department or person that provides assistance and information usually for electronic or computer problems
Adding a work account is easier than it used to be, but if you're a technophobe, or if your company requires special security settings, call your help desk. Jeremy Caplan
—often hyphenated when used before another noun
help-desk questionsPleas to reset forgotten passwords account for half of help-desk calls to Web sites, says RSA Security. Victoria Murphy Barret