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help desk

noun

plural help desks
: a department or person that provides assistance and information usually for electronic or computer problems
Adding a work account is easier than it used to be, but if you're a technophobe, or if your company requires special security settings, call your help desk. Jeremy Caplan
often hyphenated when used before another noun
help-desk questionsPleas to reset forgotten passwords account for half of help-desk calls to Web sites, says RSA Security. Victoria Murphy Barret

Word History

First Known Use

1980, in the meaning defined above

Time Traveler
The first known use of help desk was in 1980

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