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onboarding

noun

on·​board·​ing ˈȯn-ˌbȯr-diŋ How to pronounce onboarding (audio)
ˈän-
1
: the act or process of orienting and training a new employee
… good onboarding leads to higher employee engagement and greater retention rates. Joyce E. A. Russell
2
: the act or process of familiarizing a new customer with one's products or services
Customer onboarding primarily involves answering customers' questions and addressing their concerns so they have a smooth, positive experience with your product or service. Aaron Agius
3
: the act or process of converting data to digital form
While many retailers are coming to terms with the need for data onboarding and management, there is still a massive chasm between collecting data and using it to the fullest advantage. Larisa Bedgood
onboard transitive verb
onboarded; onboarding
The workflow chart that was pinned to the wall was an excellent orientation for me, as a new employee, and anyone else being onboarded. Jill Duffy
It's easy to forget how difficult hiring people is and getting them onboarded and effective in their job. Sue Gilbert
Once a customer is onboarded, they can immediately start using the account for remittance payments … Richard Gluyas

Example Sentences

Recent Examples on the Web The team also created a new digitized onboarding platform to disseminate important links, org tools, software and recordings. Paolo Confino, Fortune, 1 Sep. 2022 Amazon and Flipkart mostly set the terms in seller onboarding, customer acquisition, order fulfillment, payment, and returns to complaint redressal. Mimansa Verma, Quartz, 23 Aug. 2022 Amtrak wants to hire 4,000 workers to fill new roles across the board for positions in areas like project management, finance, technology, electrical, customer service and onboarding services. Sara Edwards, USA TODAY, 22 Aug. 2022 Lauren Eads’ first day as director of development and communications at New Avenues for Youth was not text-book onboarding. oregonlive, 21 Aug. 2022 Development will be faster and onboarding will be easier for your new employees or any new citizen developer. Earl Duque, Forbes, 18 Aug. 2022 Four or five times candidates accepted a position and signed the onboarding paperwork, only to never show up. Sarah Chaney Cambon, WSJ, 3 Aug. 2022 Riot says its onboarding process has managed to receive high satisfaction marks even after its shift to remote work. Aman Kidwai, Fortune, 31 Aug. 2022 The second step includes establishing a solid onboarding process to make sure new potential leaders understand the culture and why the company does things in a particular way. Maxime Droux, Forbes, 18 Aug. 2022 See More

Word History

First Known Use

1988, in the meaning defined at sense 1

Time Traveler
The first known use of onboarding was in 1988

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